Refund policy

Refund & Return Policy

At Lantern Wear we take pride in delivering a high quality product to every customer. We encourage all customers to carefully review product photos, descriptions, sizing information, and all details before completing a purchase as we do not accept returns or exchanges for change of mind, incorrect size selection, or buyer's remorse. All sales are final once an order has been placed and payment has been processed.

We understand that sometimes issues can arise during shipping and handling. In the rare event that your item arrives damaged, defective, or significantly different from what was described, we ask that you contact our support team at Lanternwear@gmail.com within 7 days of receiving your order. Please include your order number, a brief description of the issue, and clear photos showing the problem so we can review your case as quickly as possible.

We reserve the right to assess each case individually and determine the appropriate resolution at our discretion. Resolutions may include a replacement item or store credit depending on the nature of the issue. We do not guarantee cash refunds under any circumstances.

Please note that we are not responsible for delays caused by shipping carriers, customs processing, or circumstances outside of our control. Shipping timeframes are estimates only and are not guaranteed.

If you have any questions about your order before or after purchasing please do not hesitate to reach out to us at Lanternwear@gmail.com and our team will get back to you as soon as possible. We appreciate your support and want every customer to have a great experience with our product.